Return & Refund Policy
At PRESENCE, we carefully pack every order to ensure safe delivery.
Returns
We only accept returns in the following cases:
- You received a damaged product
- You received the wrong product
To be eligible:
- You must contact us within 24 hours of delivery
- The product must be unused and in its original packaging
Refunds
- Once your return is approved, your refund will be processed within 7–10 business days
- Refunds will be sent to your original payment method
No Return / No Refund
We do not accept returns or refunds for:
- Change of mind
- Used products
- Incorrect address provided by the customer
Contact for Returns
📞 +91 85220 94676 (Call & WhatsApp)
📧 presenceowntheroom@gmail.com
📸 @presenceowntheroom