Return & Refund Policy

At PRESENCE, we carefully pack every order to ensure safe delivery.

Returns
We only accept returns in the following cases:
You received a damaged product
You received the wrong product
To be eligible:
You must contact us within 24 hours of delivery
The product must be unused and in its original packaging

Refunds
Once your return is approved, your refund will be processed within 7–10 business days
Refunds will be sent to your original payment method
No Return / No Refund
We do not accept returns or refunds for:
Change of mind
Used products
Incorrect address provided by the customer

Contact for Returns
📞 +91 85220 94676 (Call & WhatsApp)
📧 presenceowntheroom@gmail.com
📸 @presenceowntheroom